This unit introduces business management as the process of planning, organising, leading, and controlling resources to achieve business goals. It explains the four core management functions and highlights why successful businesses rely on clear direction, structured systems, consistent measurement, and continuous improvement. The unit examines common reasons businesses fail, including poor planning, weak systems, and lack of performance review. Through practical examples and activities, learners explore how effective management improves efficiency, accountability, profitability, and customer satisfaction. The key message is that business success is not accidental—it results from disciplined, systematic management and ongoing improvement.